The Five Ws of Wheel Service

Wheel service. If you’ve recently added it to your shop’s offerings, you’re probably very glad you did. If you haven’t added it yet, a lot of your competition is probably very glad you haven’t. But you probably should.

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Be a Better Boss, So Your Techs Don’t Look for Another One

The New York Times isn’t exactly the first place you think about when it comes to automotive news. But several months ago, that’s exactly who sounded the warning alarm about the struggles that dealerships are having when it comes to finding and keeping good techs.

One person interviewed for the article estimated that more than 25,000 open tech jobs would go unfilled by 2022. And he called that a conservative estimate. So what’s a dealership to do? Well, keeping a bottle of Tums on hand isn’t a bad idea for starters. But the real key is presenting techs with an offer they can’t refuse.

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Start thinking outside the bay.

“I need to spend more time indoors under fluorescent lighting.”

Chances are, you didn’t make that particular resolution for the New Year’s back in January. But you probably did resolve to add incremental growth to your business. Well, this summer is the perfect time to fulfill your growth goals while also increasing your fresh air and sunshine consumption—by installing an open air lift outside the bay doors of your shop.

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Customer Spotlight: Windy City Limousine

If you live in the Chicago area or you're a White Sox fan, then you know George Jacobs. No? Well, you probably recognize him as the “M&M Guy.” George is known for his bold M&M jacket which he can be seen wearing at almost every White Sox home game as he sits directly behind home plate. What you may not know, is that he is a small business owner, with a very interesting story.

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“Truck Technology” is not an oxymoron.

In 1956, the Federal Aid Highway Act lays the groundwork for what we know as the Interstate Highway System. Its design and engineering was one of the largest technological breakthroughs ever made. And a lot of people would say it was the one of the last technological breakthroughs made that involved trucking.

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Product Spotlight: MACH™ Flex Mobile Columns Powered by RedFire™

What features or benefits do you look for when deciding on new mobile column lifts? Do you want them to be easily adjustable and a breeze to roll around? How about quick setup and an easy to understand user interface? Maybe you need a completely wireless system that allows the lift to operate from any column. Well, if those options meet your criteria, then we have the perfect columns for you, the Rotary MACH 18 mobile columns.

However, at Rotary, we pride ourselves on innovation and leading the industry in new and super productive equipment. We never go back to the drawing board because, frankly, we never left it. So after having the best and most innovative mobile columns on the market, we decided to step up our game just a bit more.

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What Ben Franklin can tell you about fleet maintenance.

Ben Franklin was a patriot, a statesman and packed more wisdom into his writings than most Americans before or since. Every shop should have at least one of his quotes framed on the wall.

 “Well done is better than well said.”

 “By failing to prepare, you are preparing to fail.”

 “It takes many good deeds to build a reputation, and only one bad one to lose it.”

 But the most important bit of Franklin wisdom for anyone in charge of fleet maintenance is one of his most famous quotes: “An ounce of prevention is worth a pound of cure.”

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Five productivity tips to help offset rising parts and labor costs.

A lot of things are looking up. Unfortunately, that’s not as great as it sounds for shop owners, because a couple of those things are the cost of parts and labor.

A recent study shows a 4.7% increase in labor costs and a 1.4% increase in the average cost of parts. Together, that’s a 2.7% increase in overhead for shop owners. As a number, that’s not too big. When your brain sees a number like 2.7%, it often glosses over it. A little voice in the back of your head says: “That number is too small to worry about. Move on to that bigger thing over there.” You need to tell that little voice to hush, because the number is a lot bigger than it sounds.

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Time to Take a (Jack) Stand

Jack stands may very well be the unsung heroes of the lift industry. Their simple, yet rugged design lends them to years of service in your garage. They can be that extra set of hands you need when removing components or even function as a 4-post lift when used with a set of mobile columns. However you choose to use them they can be an intricate and productive part of your shop.

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You Don’t Need a Supplier. You Need a Partner.

There are two types of equipment manufacturers in the auto repair industry: suppliers and partners. Suppliers make equipment and sell it to you. That’s it. They’re worried about their own business. And they think that the only way to stay in business is to sell, sell, sell. On the one hand, they’re right. An equipment manufacturer without sales is soon to be an out-of-business equipment manufacturer. But just focusing on sales is very shortsighted. After all, much of the equipment in this industry is complex—both in terms of its mechanical engineering and in terms of its operation. Complex systems usually require the involvement of experts in order to use and maintain them properly. That’s where partners come in.

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