The central United States is known as the Heartland of America. It gets its name not only geographically, but also from the people that reside there. Genuine, hard working, _________(insert any number of adjectives that combine hospitality, and determination.) The companies that call the area home, share the same qualities as the residents and no business personifies the stereotype more than Central Nebraska Equipment.
As an intricate part of the Rotary Lift family, our RAI's (Rotary Authorized Installers) help our customers with everything from sales, to installation and service. They are the forefront of the Rotary brand and are the face of our products and services. Today we learn a little more about one of our RAIs that has been carving out a name for themselves by focusing on the customer and delivering quality service.
We are speaking with Todd, the owner of Central Nebraska Equipment:
Q: How long have you been in business?
Todd: We have been in business for 18 years. We hung our shingle out in 1997 and have been going strong every since!
Q: How many total employees do you have?
Todd: We have 8 employees. We are a family owned business and feel more like a family than a business.
Q: How long have you been a Rotary Authorized Installer?
Todd: We have been partnered with Rotary for over 15 years.
Q: What is something that really stands out to you about Rotary?
Todd: Well, there are two things that stand out, and both equally important to us; Training and Customer Service. Those are two of the main reasons we have stayed a partner with Rotary for so long.
Q: What is your thought on the RAI training provided by Rotary?
Todd: One word, Topnotch. I wish all manufacturers provided such professional training like Rotary. It makes our job much easier and makes for a much happier customer.
Q:Tell us why your partnership with Rotary is so important to your business?
Todd: We try to partner with THE BEST companies, that have THE BEST products, so we can provide THE BEST service to our customers, who are THE BEST. (There may be a slight trend there.)
If you ever find yourself in Hastings, Nebraska and need help setting up your shop, feel free to give them a call. If you are not in their neck of the woods, take a look below at our RAI locator: