What’s one of the most important things you think about after making a major purchase? For us, we think about service. We think about how we can be there for our customers when they need assistance. We believe you think about that too but many times this is an afterthought in the buying process. We know it’s easy to look past when we are in decision mode. So, in case you weren’t aware, we’d like to make sure you know what you’re getting from Rotary Lift – when it comes to service parts.
The collision of customer expectations and a changing service landscape means a fast-paced trend is sweeping dealer shops. With the improving quality of vehicles, it’s becoming more difficult for dealers to expect added revenues from warranty repair. As a result, many vehicle manufacturers recommend express service programs as new-revenue and customer-retention opportunities for dealers. Hundreds of dealers have responded by building express service facilities or dedicating lanes in their existing service departments. Even dealerships without specific quick service lanes are looking for ways to improve bay productivity and profitability, as well as customer satisfaction, by providing faster service.
Deciding between auto lifts is no small task. As the shop owner, you have to determine which manufacturer and model is right for your needs, and that decision can have a big impact on employees, your shop and your business’s well-being.
Of course, the first thing you need to do is zero in on the best type of auto lift for your particular bay. Look at the kinds of vehicles you plan to work on and the services you’ll perform. Once you’ve narrowed down your options in this way, it comes down to deciding between manufacturers and their specific models.
Hear why our Shockwave™ lifts are revolutionizing the way Tire Discounters are doing business. See a real world example of how speed affects a shops bottom line and in turn it keeps their customers happy and coming back.